Help & Support
We're here to help you get the most out of WibeTrack.
Contact Us
Have a question, found a bug, or want to suggest a feature? Reach out to our team and we'll get back to you as soon as possible.
Email Supportsupport@wibefit.ai
Frequently Asked Questions
How does WibeTrack work?
WibeTrack uses your device's camera and on-device AI (MediaPipe) to detect 33 body landmarks in real time. It tracks your movements, counts reps, and provides form feedback — all without sending any data to a server.
Is WibeTrack free?
Yes, WibeTrack is completely free with no ads, no in-app purchases, and no subscriptions. All features are available from day one.
Does WibeTrack collect my data?
No. WibeTrack collects zero data. All AI processing happens on your device. No accounts, no servers, no tracking. Read our full Privacy Policy for details.
Does WibeTrack work offline?
Yes. Since all processing happens on your device, WibeTrack works completely offline. No internet connection is required to use any feature.
Which exercises are supported?
WibeTrack supports 52+ exercises across strength, cardio, core, and flexibility categories — including squats, pushups, pullups, lunges, planks, crunches, and many more.
How do I take a screenshot of my session?
Hold a peace sign in front of the camera for 2 seconds. WibeTrack will automatically capture your session with all stats and overlays, and save it to your device's photo gallery.
The app isn't detecting my poses correctly. What should I do?
Make sure your full body is visible in the camera frame, ensure decent lighting, and position your phone at a stable angle. The AI works best when it can see your entire body clearly.
How do I delete my data?
WibeTrack stores no persistent user data. All session data is cleared when you close the app. For more details, see our Data Deletion page.